I think the word “feral” on your website is very apt! I’d sworn I would NEVER fly again 5 years ago and when I called you I think you could hear how panicky I was knowing I’d booked a flight! The mad panic I used to feel changed me into something unrecognisable.
Not only did the immediate panic subside, but I even found myself looking forward to the flight, as I would a rail journey. This is all way beyond what I would have expected when I called you.
The friends who were waiting for me to join them on the skiing trip told me they didn’t actually expect me to get on the plane, as they know I have previously cancelled flights despite losing money. They said they were proud of me, which was lovely, but I didn’t feel particularly proud of myself as I hadn’t felt scared so I hadn’t been brave!
I would say to anyone reading my testimonial, for goodness sake, pick up the phone! Its priceless.
